DH-130 Customer and accounting point information retrieval
Datahub provides a search functionality that, depending on the type of search event used, returns accounting point information, information on customers linked to the accounting point via agreements, the accounting point’s agreement status and the accounting point’s balance responsibility information according to the rights of the retrieving party.
Accounting point identification request
To retrieve the identifier and basic information of an accounting point, suppliers and third parties can perform a search using the accounting point’s address or identifier. This does not require an authorization.
Customer and accounting point information retrieval
Parties’ needs regarding the retrieval of customer and accounting point information (events DH-132, DH-133, DH-134 and DH-135) primarily relate to agreement processes. The search returns the data in accordance with the section Parties’ rights to data. The search is outlined in more detail in agreement processes.
When searching for customer and accounting point information, the market party must provide the accounting point identification and, depending on the request event, the customer identification and/or a time period.
A supplier has the right to customer and accounting point information for the duration of the validity period of its own agreement. The supplier has the right to maintain customer data in Datahub from the time that the agreement is reported, throughout its validity period and for another 6 weeks after the agreement has come to an end. A search during the 6-week period after the agreement has ended concerning the same 6-week time period will return current customer information but only the basic accounting point information. The period of 6 weeks is determined based on the supplier’s obligation to correct the customer’s billing and the Electricity Market Act’s requirements on sending final invoices in accordance with the existing operating method. During this 6-week period the supplier is called the “Leaving supplier” in Datahub processes.
In addition to contract-based rights, the supplier may also retrieve customer information and metering point data based on a customer authorization.
Distribution system operators have the rights to accounting point information in their own metering grid areas and therefore they also have the rights to customer information linked to the accounting points via grid agreements. An accounting point information search carried out by a DSO will always return accounting point information and, if the accounting point has a customer, also customer and grid agreement information from the requested date.
The rights of a third party to accounting point and customer information are based on an authorization issued by the customer.
Customer’s accounting point retrieval
A supplier or third party, authorized by the customer, may retrieve all of the customer’s accounting points and their basic information from Datahub. Based on this information, the party may request accounting point-specific authorizations for the customer’s accounting points as agreed, without requiring the customer to manually provide the identifiers or details of the accounting points.
Customer and accounting point information request events
Retrieval and forwarding of accounting point balance responsibility data
The functionality for retrieving and forwarding accounting point balance responsibility data enables a balancing service provider to manage the supplier’s balance responsibility data for a metering point in their own system immediately when changes occur, based on events reported by the supplier, distribution system operator, or eSett. The balancing service provider must have up-to-date information in order to be able to report their flexibility assets as agreed.
Forwarding of balance responsibility information requires that the customer of the metering point has issued the balancing service provider a valid ‘Accounting point balance responsibility data’ authorization, which must be valid both at the time of the reported change and for the time period affected by the updated information. Retroactive data is forwarded for a maximum of 60 days.*
If changes occur in the supplier information for the accounting point’s customer (based on customer agreements) due to events initiated by the supplier or distribution system operator (DH-311, DH-331, DH-341, DH-343, DH-351, DH-411, DH-412, DH-421, DH-422, and DH-424), or if the DH-517 event reported by eSett** updates the supplier’s balance responsibility information, Datahub forwards the updated information to the balancing service provider as part of the process that triggered the change, provided the effective date of the change is within the last 60 days. If the reported event does not change the accounting point’s balance responsibility information, Datahub does not forward any information to the balancing service provider.
The balancing service provider can also retrieve balance responsibility information using event DH-136-1. This search can only be performed for the current date, and Datahub returns all information valid within the last 60* days and from the time of the search onward.
The examples illustrate the balance responsibility information forwarded by Datahub to the balancing service provider in various scenarios, both when the provider initiates the search and when Datahub forwards the information as part of another process.
*60 days depending on the validity of the authorization. The reporting period is shorter if the authorization has not been valid for 60 days at the time of reporting (e.g., if the authorization started 7 days ago, the reporting period begins from -7 days). Note that a retroactively reported change may take effect earlier (even before the authorization became valid). In such cases, the changes are still reported to the balancing service provider if the updated data also applies to the last 60 days/authorization period and the authorization is valid on the date of the reported event (current day).
**The DH-517 event creates and updates supplier balance responsibility information between eSett’s NBS system and Datahub.