DH-114 Notification of customer identification update

1 Event description
2 Parties
3 Information storage
4 Return of information
5 Forwarding of information
6 Significant errors and consequences
7 Event cancellation
8 Validation rules

Customer identification update notification

Event description

The Datahub operator updates the customer’s identifier (personal identity code or business ID) based on a request from the party. Only the customer’s identifier is updated in the event, no other customer information is modified.

Parties

Supplier
Datahub
DSO
Third Party

Information storage

Origin of information	Information stored
Information reported by the party	New customer identification.

Return of information

Party	Description	Message

Party	Description	Message
Datahub	Notification of a successful or rejected customer identifier update to the Datahub operator.	-

Forwarding of information

Party	Specification	Description	Message

Party

Specification

Description

Message

Supplier

The update notification is sent to suppliers who, at the time of the notification, have a valid, future-dated, or recently expired (within the last 6 weeks) sales agreement with the customer.

The notification includes the customer’s new and old identifier, the effective time of the change, and the current customer information.

DH-114-2

DSO

The update notification is sent to DSOs who, at the time of the notification, have a valid or future-dated grid agreement with the customer.

The notification includes the customer’s new and old identifier, the effective time of the change, and the current customer information.

DH-114-3

Third party

The update notification is sent to third parties who, at the time of the notification, have a valid or future-dated authorization to access the customer’s information.

The notification includes the customer’s new and old identifier, the effective time of the change, and the current customer information.

DH-114-4

Significant errors and consequences

Error	Consequence

Error	Consequence
A wrong identification is updated for the customer	The customer cannot access their data in the customer portal. The same customer may exist in Datahub with two different identifications.

Event cancellation

The cancellation is made with a new update message.

Validation rules

Please see Datahub Validation Rules for a more thorough list.

Rule	Error code	Note

Rule	Error code	Note


Please observe that the list is not complete.