DH-422 Notification of supply disconnection

A disconnection must be reported to Datahub immediately after the disconnection as soon as the information is available in the DSO’s system.

If the information is not available immediately after disconnection, for example, due to a manually disconnected site, the notification must be sent to Datahub within one week of supply disconnection, if the customer’s annual consumption estimate is less than 1 GWh and, at the latest, on the following working day after connection for a customer with an annual consumption of 1 GWh or more. A disconnection notification is still accepted after this period, but interventions will be made if notifications are repeatedly sent late.

Origin of information

Information stored

Information reported by the party

All reported information is stored.

DSO

Notification of successful or rejected notification.

ACK

Supplier

The change in accounting point connection status is forwarded to the possible supplier.

DH-422-2

Balancing service provider

If the notification of disconnection changes a customer’s supplier information due to the updated agreement and the customer has issued an ‘Accounting point’s balance responsibility information’ authorization for the accounting point, the new balance responsibility information is forwarded to the balancing service provider. The authorization must be valid on the reporting date of the event and the validity of the changed data must overlap with the validity of the authorization. If the change is retroactive, the information is forwarded only if its validity overlaps with the validity of the authorization during the last 60 days (counting from the reporting date).

DH-136-2

Disconnection is reported for the wrong accounting point or otherwise incorrectly.

Depending on the supplier’s business processes, the supplier may unnecessarily contact the customer or instigate other additional follow-up tasks.

The accounting point is recorded in Datahub.

EC.MPT.115

The accounting point must not have the status ‘Removed from use’.

EC.MPT.120

At the disconnection time, the time must match the accounting point’s metering resolution.

EC.MPT.133

If the disconnection is a response to the supplier’s disconnection request, the accounting point must have a disconnection process under way which is awaiting confirmation.

EC.MPT.147

The disconnection date cannot be in the future.

EC.MPT.154

When an accounting point is connected due to a cancelled disconnection, the notified disconnection date must be the current date.

EC.MPT.158

When an accounting point is connected due to a cancelled disconnection, the notified disconnection date must correspond to the supplier’s ongoing disconnection request (i.e., the current date).

EC.MPT.159

When an accounting point is connected due to a cancelled disconnection, the notified disconnection date must correspond to the supplier’s ongoing connection request (i.e., the current date).

EC.MPT.160

The starting time of the date of entry into force must be specified at the quarter-hour level if the disconnection/connection date is after the 15-minute imbalance settlement start date (or on the same date) and the accounting point uses 15-minute metering.

EC.MPT.164